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Rage Against Suburban Zombie-ism Tuesday, April 10, 2012  Fido EPIC FAIL: Part 3!(Part 1 | Part 2) Fido, thanks once again for sending me a free Blackberry! No thanks for sending me a bill, albeit a "nominal" one, for "Hardware Upgrade Administration Fee". Why don't you just call a spade a spade and call it a Bullshit Fee?? It would've been great if one of your reps would have INFORMED me about this charge as opposed to sending off a bill and letting me deal with it. Guess who will be receiving a phone call from me tomorrow morning? Sorry if I sound like a bitch, but can't you even send a freebie out properly??? Labels: Fido Rogers cell phone company mistake complaint letter bad customer service posted by Stephania at 9:48 pm |
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